Shared Experience Consulting takes special care to understand the unique needs of our clients to design custom solutions. We greatly appreciate their comments.
We are proud of the work we do and would like to share these testimonials from our clients:
Our Operations board met in Minneapolis last week, one of the things we did was review the feedback from our Managers Conference in Hinckley.
We asked all the participants to fill out a survey and rank 1-5 (5=best) the various seminars, training sessions etc. The top rated session was yours at 4.0 overall. The second rated session at 3.7. The lowest rated at 3.1.
We have about 300 participants and about 200 filled out the surveys, so solid rankings.
CJ Holl – Franchisee-Subway
This was the best Chamber Meeting Presentation I have attended. Nice work!!
Jodie Schreier - Assistant Vice President - Sr. Customer Service and Sales Supervisor
I cannot think of anyone more qualified to consult in the area of customer service. While his peers hoped their staff were providing a good experience, Don made sure, by investing his money in my customer survey services, and his time and expertise in coaching his staff. As the provider of a customer survey technology, it was my job to teach my clients how to use satisfaction data to improve their customers’ experience. With Don, I found that he was usually the teacher, and I was the student.
Chief Rippler, RippleEffect.net